Frequently Asked Questions (FAQ) – PeptideDelivery.com

1. What is PeptideDelivery.com?

PeptideDelivery.com is a Canadian-based peptide supplier specializing in research-grade peptides for laboratory and scientific use.
We proudly serve customers across Canada, offering fast domestic shipping, third-party tested products, and secure online ordering.
All peptides we sell are intended strictly for research purposes only — not for human consumption or medical use.

2. Are peptides legal to buy in Canada?

Yes. Purchasing research peptides in Canada is legal for laboratory and educational use.
Peptides sold by PeptideDelivery.com are not pharmaceutical drugs and are not marketed for human consumption.
We operate fully within Canadian regulations, ensuring our customers can legally and safely order peptides for authorized research and testing purposes.

3. Are your peptides tested for purity and quality?

Absolutely. Every peptide available at PeptideDelivery.com undergoes independent third-party laboratory testing for:

• Purity and potency
• Molecular identity
• Sterility and consistency

We provide only research-grade peptides that meet or exceed 99% purity, giving researchers complete confidence in their results.
Certificates of Analysis (COAs) are available for most products upon request.

4. Where are your peptides manufactured?

Our peptides are produced in certified North American laboratories that adhere to strict manufacturing and quality control standards.
They are lyophilized (freeze-dried) for long-term stability and shipped from within Canada, ensuring that our products remain fresh, intact, and uncompromised during transit.

5. Do you ship across all of Canada?

Yes — we offer fast, discreet shipping Canada-wide, including all major provinces and territories.
We ship to:

• British Columbia: Vancouver, Victoria, Kelowna
• Alberta: Calgary, Edmonton, Red Deer
• Ontario: Toronto, Ottawa, Hamilton, London
• Quebec: Montreal, Quebec City, Laval
• And beyond — Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland, and PEI

Orders are typically processed within 24–48 hours, and shipping times vary between 1–4 business days, depending on location.

6. How is my order packaged?

Every order from PeptideDelivery.com is securely packaged in discreet, temperature-protected materials.
All vials are vacuum-sealed, sterile, and clearly labeled with the product name, molecular weight, and batch number.
We take great care to ensure that your research materials arrive uncompromised and ready for lab use.

7. What payment methods do you accept?

We currently accept the following secure payment options:

• Interac e-Transfer (preferred for Canadian customers)
• Major credit cards (Visa, MasterCard)
• Cryptocurrency payments (BTC, ETH, USDT) for added privacy

All transactions are processed through encrypted checkout systems to protect your data and privacy.

8. Can I track my shipment?

Yes. Once your order ships, you will receive a tracking number via email so you can monitor your package in real-time.
Most orders arrive within 1–3 business days after dispatch, depending on your location in Canada.

9. What is your return and refund policy?

Due to the sensitive nature of research compounds, all peptide sales are final.
However, if your order arrives damaged, incomplete, or incorrect, please contact our support team within 48 hours of delivery.
We will review your case promptly and provide a replacement or refund where applicable.

10. Are these peptides for human consumption or medical use?

No.
All peptides sold on PeptideDelivery.com are for laboratory, research, and educational purposes only.
They are not intended for human use, veterinary use, or diagnostic or therapeutic applications.
We do not provide any medical advice, dosage information, or health-related claims.

11. How should I store my peptides?

For best results, peptides should be:

• Stored in a cool, dry place before reconstitution
• Kept refrigerated (2–8°C) after reconstitution to maintain stability
• Avoided from direct sunlight and moisture exposure

Proper storage ensures that the peptides maintain their molecular structure and research integrity over time.

12. Do you offer bulk or wholesale pricing?

Yes!
We provide bulk order discounts and wholesale pricing for universities, research labs, and institutional buyers in Canada.
Please contact us directly at support@peptidedelivery.com for custom quotes, wholesale accounts, or recurring supply partnerships.

13. How do I contact customer support?

Our Canadian-based support team is here to help with:

• Product information
• Order tracking
• Payment or shipping issues
• Research-use questions

You can reach us through our Contact Page or email us directly at support@peptidedelivery.com.
We typically respond within 24 hours during business days.

14. Why choose PeptideDelivery.com over other Canadian suppliers?

We know there are many online peptide stores, but PeptideDelivery.com stands out for:

• True Canadian operation (no overseas shipping or customs delays)
• Third-party verified purity and lab-backed quality
• Fast and discreet Canada-wide delivery
• Friendly, knowledgeable customer support
• Transparent, professional service built on trust

When you order from us, you’re getting reliable peptides, fast delivery, and peace of mind.

15. Do you sell internationally?

At this time, PeptideDelivery.com serves Canadian customers only.
This allows us to maintain fast shipping times, high product integrity, and legal compliance within Canada’s research-use framework.

16. Can I request a Certificate of Analysis (COA)?

Yes — COAs are available for most peptide batches upon request.
To obtain a COA, please email support@peptidedelivery.com with your order number and the product name, and we’ll provide documentation verifying the purity and identity of your peptide.

17. What makes your peptides premium quality?

Our peptides are:

• Synthesized using advanced peptide synthesis methods
• Lyophilized for maximum stability
• Stored under strict temperature control
• Tested for 99%+ purity and batch consistency

We never compromise on research integrity, ensuring every vial meets the highest scientific standards available in Canada.

Have More Questions?

We’re always happy to help.
If you have additional questions about ordering peptides in Canada, research applications, or product quality, reach out anytime via our Contact Us page.

At PeptideDelivery.com, we’re committed to delivering trustworthy products, transparent service, and reliable results — every time.